Cancellation Policy

E-commerce Cancellation Policy for Living Aquatic Systemz

Last Updated: [Date]

Thank you for choosing Living Aquatic Systemz. We strive to provide you with the best products and services. Please read our cancellation policy carefully.

1. Order Cancellation

1.1 Cancellation Period

Customers may cancel their order within [X] hours/days of placing it. After this period, cancellations may not be possible as the processing of the order may have begun.

1.2 How to Cancel

To cancel an order, customers must [provide clear instructions on how customers can initiate a cancellation, such as contacting customer support or using an online cancellation form].

2. Refund Policy

2.1 Refund Eligibility

– Orders canceled within the specified cancellation period are eligible for a full refund.

– Cancellations made after the specified period may be subject to fees or restrictions.

2.2 Refund Process

– Refunds will be processed within [X] days of the cancellation request.

– Refunds will be issued to the original payment method.

3. Exceptions

3.1 Custom or Made-to-Order Products

– Orders for custom or made-to-order products may not be cancelable after a certain point in the production process.

– Cancellation eligibility and fees for such orders will be communicated at the time of purchase.

3.2 Shipped Orders

– Orders that have already been shipped cannot be canceled. 

4. Changes to the Order

4.1 Modification Period

– Customers may request modifications to their order within [X] hours/days of placing it.

4.2 Approval

– Order modifications are subject to approval, and not all requests can be accommodated.

5. Contact Information

If you have any questions or concerns regarding order cancellations, please contact our customer support at [contact@email.com] or [phone number].

6. Updates to the Cancellation Policy

We reserve the right to update our cancellation policy. Any changes will be effective immediately and communicated through our website.

Thank you for choosing Living Aquatic Systemz. We appreciate your understanding and cooperation with our cancellation policy.